Shipping Policies

 

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be shown the prices. If a product has a surplus shipping charge it will be noted for your attention.

At PrimoBabyGifts.com we do our best to ship your gifts as quickly as possible. Items ordered will be shipped out within 2 business days. Personalized items usually take 2-5 days, painted items usually take about a week. Special order items are noted when ordering product. You will receive a shipment confirmation when the order is shipped and tracking information within 24-48 hours of shipment.

Shipping time varies depending on where you live and when the product is ordered and also the shippers schedule.

All products are shipped UPS ground, DHL or by US Postal Service or Fed Ex depending on where the product comes from.

There is a $20.00 re-delivery charge if packages are returned as undeliverable. Please double check ship to information before submitting your order!

Should you receive your gift damaged while being shipped, please retain all packaging in order to process your claim. E-mail us within 5 days and we will issue a return # and arrange shipping for you to exchange theitem at no additional cost to you.